Privacy Policy
Last updated: August 25, 2025
At Star Gems (www.stargems.co.in), we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from our website.
1) Information We Collect
When you use our website, we may collect the following information:
- Personal Information: Name, email, phone number, billing/shipping address, and payment details.
- Order Information: Products purchased, order history, and transaction details.
- Technical Information: IP address, browser type, device information, cookies, and browsing activity on our site.
2) How We Use Your Information
We use your information for:
- Processing and fulfilling orders.
- Communicating order updates, shipping details, and customer support.
- Improving our website, products, and services.
- Preventing fraud and ensuring secure transactions.
- Sending promotional offers, newsletters, or updates (if you opt-in).
3) Cookies & Tracking
- Our website uses cookies to improve user experience, analyze traffic, and personalize content.
- You can manage or disable cookies through your browser settings, but some features of the site may not function properly without them.
4) Payment Security
- All payments are processed through secure third-party payment gateways.
- We do not store your complete credit card, debit card, or bank details on our servers.
5) Sharing of Information
We do not sell or rent your personal information. However, we may share your information with:
- Shipping and courier partners (to deliver your orders).
- Payment gateways (to process secure payments).
- Legal authorities if required by law or to prevent fraud.
6) Data Protection & Security
- We use secure servers, encryption, and firewalls to protect your data.
- While we strive to safeguard your information, no method of transmission over the internet is 100% secure.
7) Your Rights
As a user, you have the right to:
- Access the personal data we hold about you.
- Request corrections or updates to your data.
- Opt out of marketing emails at any time.
- Request deletion of your personal data (subject to legal and transactional requirements).
8) Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
9) Children’s Privacy
Our services are not directed to children under the age of 18. We do not knowingly collect information from minors.
10) Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.
11) Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
📞 Phone/WhatsApp: +91 9840104014
📧 Email: admin@stargems.co.in
🌐 Website: www.stargems.co.in
